Citcon is an extremely professional and knowledgeable partner for Caesars Entertainment. Working with them has simplified the process and transition to Chinese digital payment. Their technical capabilities in this area are unsurpassed and trusting.

As the Chinese consumer is anticipated to remain one of the largest growth drivers in the global luxury market, this addition offers added convenience for our guests, while increasing social engagement and further enhancing our ability to provide the legendary personalized service for which Mandarin Oriental is known.

Introducing the capability to process Alipay transactions in our outlets has been both financially rewarding and educational. Our team has been quite happily surprised with the transaction volume and value that we have generated through these programs since launching in our outlets late last year.

Citcon has allowed our customers to pay with their Alipay accounts in a smooth and seamless way at point of sale and remotely. Our sales professionals have found this system helps them retain clients and increase lifetime value. The machines are simple to install, simple to use, and the training is short and efficient. I also can't say enough about our Citcon partners, the service they provide, and their willingness to go above and beyond to capitalize on opportunities and troubleshoot when necessary.