Careers

At Citcon, we’re continuously developing innovative ways to make it easier and safer to process payments. Will you join us in this adventure?

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Director of Lead Generation

Industry

Fintech

Location

Santa Clara

Job Type

Full Time

Job Title: Director of Lead Generation

Industry: Fintech

Location: Santa Clara

Job Type: Full-time, Permanent

Job Description

Reporting to VP of Marketing or COO & President, the new employee will have the following responsibilities:

  • Lead our demand and lead generation planning efforts, including the overall strategy, producing new and nurtured lead generation goals and forecasts, setting the budget spend priorities, and measuring overall results against plans
  • Develop campaign strategies that leverage the full scope of marketing programs, including online, tradeshow and events, email nurturing programs, telemarketing, advertising, and more
  • Work with the marketing communication team to develop targeted content assets
  • Manage the lead qualification process using predictive lead scoring and refine end-to-end campaign and lead management processes
  • Own the conceptualization of demand creation, nurturing, and scoring strategy (explicit and implicit scoring techniques to prioritize leads for the sales teams)
  • Systematically monitor and analyze performance against lead and other marketing goals and over past performance and continually drive Marketing ROI to optimize the program and ongoing growth, looking for areas for additional investment in time and money
  • Provide a weekly report to VP and senior leadership for KPIs, work with the leadership team to define demand generation strategy
  • Package based on fix+bonus

Qualifications

  • 5+ years’ experience in leads and demand generation for B2B business
  • Strong strategic thinking, tying lead generation activities to overall company go-to-market strategy
  • Prior demand generation experience targeting mid-market/enterprise companies in FinTech, the software or SAAS industries
  • Strong business and marketing acumen and results-oriented
  • Familiar with Ansible or Shell script
  • Highly knowledgeable about marketing automation systems
  • Experience partnering with Sales on pipeline development (e.g. Salesforce, Pipedrive, etc.)
  • Highly self-motivated contributor with a proven track record of results
  • Personal drive to push your career forward If you’re an experienced marketer on your way up, creative, analytical, detail-oriented, and comfortable working in a fast-paced environment, we’d love to talk to you.
  • Four-year Bachelor or Master’s Degree. Majored in Business, Marketing, Retail business or related field
  • Can work in a fast-paced environment and deal with ambiguity and stress and stay cool

To apply, please submit your application to: hr@citcon-inc.com

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Senior Software Engineer (Full-Stack)

Industry

Fintech

Location

Santa Clara

Job Type

Full Time

Job Title: Senior Software Engineer (Full-Stack)

Industry: Fintech

Location: Santa Clara

Job Type: Full-time, Permanent

Job Description
Join our fast-growing team to bring the easiest payment solution to millions of consumers and thousands of merchants. You will develop microservices with high performance and high availability, with opportunities to work on the web and mobile clients.

Responsibilities

  • Bachelor degree in CS, EE, CE, or software-related majors, or equivalent experience
  • 5+ years of experience to develop SaaS products
  • Hands-on experiences with JavaScript, Node.js/ExpressJS, and PHP
  • Familiarity with web technologies, debugging, & performance tuning
  • Experience with Git, Jira, and Confluence
  • Proficiency with MySQL, Redis, and MongoDB
  • Self-motivated, fast learner, and productive under high pressure
  • Result-driven with attention to detail
  • Experience with highly scalable and high availability architectures
  • Experience to design, implement and test RESTful API

Qualifications and Requirements

  • 2+ years of experiences in FinTech
  • DevOps experience on AWS
  • Familiar with the agile development process
  • Deep understanding of HTML and CSS and at least one modern front-end frameworks (React, AngularJS, or Vue)
  • Strong organizational and project management skills

To apply, please submit your application to: hr@citcon-inc.com

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AWS Dev Ops Engineer

Industry

Fintech

Location

Santa Clara

Job Type

Job Title: AWS DevOps Engineer

Industry: Fintech

Location: Santa Clara

Job Type: Full-time, Permanent

Responsibilities:

  • Maintain and improve SaaS production environment in AWS
  • Automate system management and monitoring tasks
  • Enhance infrastructure security by technology and process
  • Mentor junior engineers

Required Experiences and skills

  • 3+ years of hands-on experiences on AWS DevOps for SaaS business
  • Deep understanding of computer architecture and TCP/IP network
  • Expertise in AWS networking, EC2, S3, IAM, RDS, CloudWatch, and ElasticCache
  • Familiar with various AWS security features, such as GuardDuty and SecurityHub
  • Familiar with Ansible or Shell script
  • Self-motivated and proactive problem solver
  • Fast learner and result-driven
  • Efficient communicator and good team player

To apply, please submit your application to: hr@citcon-inc.com

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Senior Director of Sales

Industry

Fintech

Location

Europe, USA

Job Type

Full Time

Job Title: Senior Director of Sales

Industry: Fintech

Location: US/Europe

Job Type: Full-time, Permanent

Job Description

Reporting to the VP of Sales, the new employee will have the following responsibilities:

  • Create leads among retailers of different verticals
  • Negotiate enterprise-level contracts in different countries
  • Assist the VP of Sales to manage the Sales Team
  • Pitch to C-level executives (CFO, CIO, CTO) and convert sales leads
  • Collaborate with Citcon account management team to help merchants generate more volume
  • Provide weekly report to VP and senior leadership for sales operation KPIs, work with the leadership team to define sales strategy
  • Provide market feedback to the leadership & product team regarding competitive offerings, prospect needs and generate product development ideas
  • Planning and executing the sales strategy to penetrate into new markets & verticals
  • Work with Operations & Customer Success team to maintain a good relationship with key accounts and help them to develop their Chinese business
  • Package based on fix+bonus

Qualifications

  • >10 years’ experience in Sales, including contract negotiation and review
  • Strong knowledge of the payment industry and its needs, process, and habits
  • Prior business development experience is a must
  • Experience in the contactless and QR payment industry is a strong plus
  • A proven track record of delivering sales results in an integrated cross-channel environment
  • Four-year bachelor or above Majored in Business, Marketing, Retail business or related field
  • Passionate about FinTech, payment, internet business, and familiar with market trends
  • Strong verbal and written communication skills required, including contract legal language
  • Multilingual (English, French, Italian, Chinese…) speaker preferred but not required
  • Can work in a fast-paced environment and deal with ambiguity and stress and stay cool
  • Some travel might be needed in North-America and Europe (unless unsafe due to pandemic)

To apply, please submit your application to: hr@citcon-inc.com

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A Great Company Needs Great People

Headquartered in Silicon Valley – with locations in Santa Clara, New York, Los Angeles, Toronto, Vancouver, London, Beijing, and Hangzhou, Citcon provides in-store, online, and mobile payment solutions for thousands of the biggest brands worldwide including Nordstrom, Samsonite, Macy’s, MGM Resorts, Bloomingdale’s, Hyatt, L’Oréal, and many others. 

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Blazing a Trail Worldwide

Citcon began as the first authorized US merchant acquirer for WeChat Pay and Alipay — two of the most popular mobile wallet providers in China. Today, we connect more than 20 global wallet providers, including PayPal and Venmo, reaching over 2 billion mobile wallet users worldwide.

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Facilitating FinTech for All

Our platform helps more than 10,000 global merchants securely process millions of payment transactions daily. In essence, Citcon is a leading payment gateway solution that helps consumers pay for their products and services quickly and easily anywhere, anytime.

Citcon Insights

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